Then update the SnapScan Manager to the newer update…Now the blue light will stop flashing and stay on and the software works. Then I have to reload the original software SnapScan Manager software (not just the updated SnapScan Manager update since apparently needs to recognize the original software to work). Important shut down or reboot the computer 3. The only way to get it to work on my Dell XPS 15 is to uninstall the SnapScan MANAGER. The blue blinking light happens randomly of and on again. This is a real problem on my ScanSnap S1300i purchased dec 2017. It may take up to 2 minutes after this reboot for the new Scansnap settings to load. Save the settings and reboot the computerĦ.Ĝonfirm the scanner is now functional. I.ěe sure “Service with Desktop” option is checked.ĥ. Open the Properties for the “Windows Image Acquisition” process. Be sure all the following services are set to “running,” and “Automatic”:Ĥ. Select User Accounts>User Accounts>Change User account Control SettingsĪ.Ĝhange the Control Settings to “Never Notify”ģ. I cant believe Fujitsu will not post this solution anywhere, but here’s the fix.Ģ. Thus the scanner loses connection and flashes blue after a couple of uses.
MAC APP FOR REMOVING BLUE LIGHT WINDOWS
In my case it was a matter of windows and Fujitsu altering settings and not communicating with each other. Had to spend some QUALITY time with Fujitsu to get to the bottom of this. If it gives you an error message, reboot the computer and then test. Then go back to the tab at the top that says General (next to Log On), and stop the service, and then start it. Click apply, and then Ok on the little pop up. You should see a long list of services, we will be changing 10 of them.ĭouble click on Windows Image Acquisition, go to the tab that says Log On, and then click on Local System Account, and Allow Service to Interact with Desktop. Go to your start menu and search for the word Services – open the application services (also shows as View Local Services). I reached out to Fujitsu directly via email, and they responded with instructions that worked! I wanted to share in case it can help someone else. I followed some of these instructions here but they didn’t work. I have a Scansnap S1500M and wasn’t able to get the scanner work recently.
If it gives you an error message, reboot the computer and then test Then go back to the tab at the top that says General (next to Log On),Īnd stop the service, and then start it. Make sure all of these say Running and Automatic, if they do not, please double click on them and change them.ĭouble click on Windows Image Acquisition, go to the tab that says Log On, and then click on Local System Account,Īnd Allow Service to Interact with Desktop.
You should see a long list of services, we will be changing 10 of them. If it helps you out or if you have a different “blinking blue light” fix, please leave a comment below to help others. This fixed the problem for Evan’s ScanSnap S1300i, but should apply to any model. Open Scansnap Manager and you should be all set. I had the scanner on and the blue light was blinking when I did this recovery. Once that happens the program fixes itself. Which will tell you to shut down ScanSnap Manager. I actually forgot how I found the solution but here it is:Ģ) Click on “All apps” at the bottom of the pageĥ) Choose the first option – “Recover Scansnap Connection” option I did not want to go through all that so I kept looking. Each one wanted me to delete the software and reload it among other things. I looked up the solution on the Fujitsu site and other sites as well. I was wondering if you were aware of the issue with the ScanSnap scanners where the blue light keeps blinking when you open the top and the ScanSnap button on the task bar shows the scanner is not ready to scan? I haven’t had the issue myself, but awesome DocumentSnap reader Evan from Connecticut sent in the following. If you have a Fujitsu ScanSnap scanner and are stuck with a blinking blue light when you open the top, this post may help you out.
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